Frequently Asked Questions
How long does it take for the money to be received in the office?
Funds are received by CMRF Crumlin twice monthly in arrears
Will I receive a receipt for each donation?
Unfortunately due to volume it is not possible to receipt each individual online donation, however please let us know if you require a specific receipt or would like a total on completion of your fundraising.
I want to set up my own event page
We suggest setting up an individual online page to share with friends and family. You can use your event name for your page name.
Where does the money go?
We’re incredibly grateful for your donations and take great care to follow the best practice in managing our funds.
We understand you want to know exactly where your money goes. If we tell you we’re raising funds for a specific thing, that’s what we’ll use it for – unless of course more money is donated than we need. In that case, any additional funds will be used to support Children's Health Ireland, Crumlin (formerly Our Lady's Children's Hospital) or the National Children’s Research Centre.
Find out how we make every euro you so kindly and generously donate go as far as possible and see a copy of our annual report here.
If you have any queries you can contact us on lo-call 1890 507 508
I want to set up a Direct debit.
Please contact our Individual Giving team in the office 01 7091700.
Are there fees deducted from funds raised?
From May 2019, no service fees are deducted by JustGiving. Processing fees of 2.9% may apply depending on the payment method used.
Who should I contact if I have a problem with my Fundraising page?
An online Help Centre is available 24/7 to resolve any issues with your page. Please click on the purple help icon on the bottom left of the Set up page.
Can CMRF Crumlin assist me with materials for offline fundraising to support my fundraising efforts
Yes, we would be delighted to help you with your fundraising, please contact email@example.com or call 01 7091700